Created from Youtube video: https://www.youtube.com/watch?v=MXFpOWDAhvMvideoConcepts covered:collaborative problem-solving, reservation price, aspiration, communal orientation, representational negotiations
Margaret Neale emphasizes the importance of understanding the structure of negotiation rather than following a set recipe, advocating for a shift from adversarial to collaborative problem-solving. She outlines four key steps—assess, prepare, ask, and package—to help individuals achieve better outcomes, and highlights unique challenges and strategies for women in negotiations.
Mastering the Art of Negotiation: A Structured Approach
Concepts covered:negotiation, reservation price, aspiration, alternative, packaging
The chapter emphasizes the importance of negotiation and provides a structured approach to achieve successful outcomes. It outlines four key steps: assessing the situation, preparing by understanding both parties' interests, engaging in the negotiation, and packaging issues to create mutually beneficial solutions.
Question 1
Viewing negotiation as problem-solving can be beneficial.
Question 2
What is the goal of a negotiation?
Question 3
Negotiation should be seen as a _____ process.
Question 4
CASE STUDY: You are in a negotiation meeting and need to present your proposal.
All of the following are correct strategies except:
Question 5
CASE STUDY: You are negotiating a raise and want to be effective.
Select two correct steps to be effective:
Negotiating Teaching Load Adjustments
Concepts covered:negotiation, teaching load, specialty courses, contact hours, mutual benefit
The author received an email from the Dean indicating an increase in teaching load from five to six courses per year. By negotiating and providing a mutually beneficial solution, the author managed to maintain the original teaching load by adjusting the contact hours to match the credit hours for specialty courses.
Question 6
Negotiation can lead to mutually beneficial solutions.
Question 7
What was the speaker's strategy before negotiating?
Question 8
The faculty member decided to _____ before responding to the Dean's email.
Question 9
CASE STUDY: A project manager receives a directive from the CEO to increase the team's workload by 20% due to a new company policy. The manager is unhappy and decides to negotiate. Before the negotiation, the manager considers the CEO's interest, which is to meet the company's new policy requirements. The manager then identifies that the team already works overtime frequently.
All of the following are correct negotiation strategies except:
Question 10
CASE STUDY: A software developer is informed by their manager that they need to take on additional projects. The developer knows the manager's goal is to meet client demands. The developer decides to negotiate by highlighting the quality of their current work and suggesting a focus on high-priority projects.
Select two correct negotiation steps out of the following:
Gender Dynamics in Negotiation: Challenges and Strategies
Concepts covered:representational negotiations, gender differences, communal orientation, expectations, penalties
Research shows that men are better at negotiating for themselves, while women excel in representational negotiations. Women face unique challenges and opportunities in negotiations, often needing to pair competence with a communal orientation to be effective.
Question 11
Women outperform men in representational negotiations by 14-23%.
Question 12
How should women frame their negotiation requests?
Question 13
Women are more effective in negotiations when they pair competence with _____ orientation.
Question 14
CASE STUDY: A female manager is negotiating a salary increase for her team member with a male evaluator. She finds that her requests are being dismissed as too demanding.
All of the following are effective strategies except:
Question 15
CASE STUDY: A woman is preparing to negotiate a higher budget for her project. She knows that expectations can drive behavior.
Select two correct ways to prepare:
Effective Negotiation Strategies and Gender Differences
Concepts covered:negotiation, business goals, market value, strategic preparation, gender differences
The chapter discusses the differences in negotiation approaches between men and women, emphasizing the importance of preparation and framing requests in terms of business goals. It also highlights the need for strategic negotiation, understanding one's market value, and being willing to walk away from unfavorable deals.
Question 16
Negotiation is an interdependent process.
Question 17
How should women frame their negotiation ask?
Question 18
Negotiation preparation involves identifying issues important to _____ parties.
Question 19
CASE STUDY: A female candidate is preparing for a job interview. She wants to negotiate her salary but feels unsure about how to justify her request.
All of the following are good negotiation strategies except:
Question 20
CASE STUDY: A professional is practicing negotiation skills in low-risk scenarios before a big negotiation.
Select two benefits of practicing in low-risk scenarios:
Mastering Negotiation: A Personal Journey
Concepts covered:negotiation, department store, shoes, social risk, practice
The chapter discusses the importance of negotiation skills, illustrated through a personal anecdote about buying shoes at a department store. It emphasizes the need for practice and understanding social dynamics to negotiate effectively, especially for women who may face different social judgments.
Question 21
Women face higher social risks when negotiating.
Question 22
Why might women hesitate to negotiate?
Question 23
You need to see social situations as an opportunity to create _____.
Question 24
CASE STUDY: You are negotiating a salary increase with your employer. Your research shows that your role typically earns more.
All of the following are effective negotiation tactics except:
Question 25
CASE STUDY: You are at a tech store buying a laptop. The price is too high, but you need it for work.
Select three correct negotiation strategies out of the following:
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